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Denial Management & Appeals

Denial Management and Appeals on Steroid

Built for Defensible Revenue Recovery

Neurex AI transforms denied claims into recoverable revenue using clinical intelligence, payer policy awareness, and human-in-the-loop automation. From prevention to appeal, every decision is explainable, compliant, and audit-ready.

Denial Recovery Queue

Real-time appeal tracking

Live

Medical Necessity Denial

Payer: UHC | Amount: $12,450

Processing

AI Evidence Extraction

4 supporting documents linked

Complete

Appeal Generated

Ready for review | 94% confidence

Ready

85%

Appeal Success

$2.4M

Recovered MTD

4.2hrs

Avg. Prep Time

+45% Success Rate
Audit-Ready

Used by health systems and RCM partners across the US

HIPAASOC 2HITRUST-Ready

Designed for Epic, Cerner, Meditech, and major clearinghouses

The Challenge

Denials Are No Longer an Operational Problem. They Are a Financial Risk.

Rising medical necessity denials, DRG downgrades, and payer variability are overwhelming traditional appeals teams. Manual processes cannot keep pace with denial volume or complexity.

65%

Denials tied to clinical documentation or authorization issues

$5M+

Average annual revenue at risk per mid-sized hospital

72hrs

Average time to prepare a clinical appeal manually

40%

Of appeals never submitted due to resource constraints

The Real Cost

When appeals are delayed, under-resourced, or inconsistent, recoverable revenue becomes permanent write-offs. The average health system leaves millions on the table annually due to preventable appeal failures.

Core Capabilities

Intelligent Denial Resolution, End to End

From denial detection to appeal submission, Neurex AI automates the research, evidence gathering, and letter generation that consume your team's time.

Denial Root Cause Detection

AI identifies the clinical, policy, or procedural origin of each denial, reducing research time from hours to seconds.

Automated Appeal Generation

Generates defensible appeal letters using clinical evidence, payer policy citations, and historical success patterns.

Payer Policy Intelligence

Continuously updated payer behavior models that adjust appeal strategy based on real-time policy interpretation.

Clinical Evidence Linking

Automatically extracts and links clinical documentation to appeal arguments for medical necessity support.

Appeal Prioritization Engine

Ranks denials by recovery potential, appeal deadline, and payer responsiveness for optimal resource allocation.

Outcome Tracking & Learning

Closed-loop feedback system that learns from appeal outcomes to continuously improve success rates.

How It Works

From Denial to Recovery in Six Steps

A closed-loop system that learns from every outcome to continuously improve appeal success rates.

Step 01

Denial Ingestion & Classification

Denials flow in from clearinghouses and payer portals. AI classifies by type, payer, service line, and root cause within seconds.

Step 02

Clinical Evidence Extraction

Neurex AI analyzes the complete patient record to identify documentation supporting medical necessity and coding accuracy.

Step 03

Payer Policy Matching

The platform cross-references denial reason codes with payer-specific policies, LCD/NCDs, and historical appeal outcomes.

Step 04

Appeal Strategy & Generation

AI recommends optimal appeal approach and generates compliant appeal letters with linked clinical evidence.

Step 05

Human Review & Submission

Appeals specialists review AI recommendations, make adjustments, and submit through integrated payer channels.

Step 06

Outcome Learning Loop

Results feed back into the model, improving future predictions, timing recommendations, and appeal language.

Proven Outcomes

Measurable Impact on Revenue Recovery

Organizations using Neurex AI for denial management see significant improvements across key performance indicators.

45%

Improvement in appeal success rate

70%

Reduction in appeal preparation time

$2.8M

Average annual recovery improvement

3.2x

ROI within first year

Why Neurex AI

Purpose-Built for Healthcare Revenue Cycle

Traditional Appeals Teams

  • Manual research and letter writing
  • Inconsistent appeal quality
  • Limited payer policy visibility
  • Reactive, post-denial workflow

Generic AI Solutions

  • Lack healthcare-specific training
  • No payer policy integration
  • Cannot link clinical evidence
  • Limited to text generation

Neurex AI

  • Healthcare-native AI models
  • Real-time payer policy awareness
  • Clinical evidence extraction & linking
  • End-to-end denial lifecycle management
FAQ

Common Questions

Get Started

Stop Leaving Revenue on the Table

See how Neurex AI can transform your denial management process and recover revenue that's rightfully yours.