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Becker's IT + Revenue Cycle Conference, ChicagoView event

Ongoing Follow-up

Never let unpaid claims age out again

Continuous claim monitoring and follow-up powered by AI workqueues and governed execution.

Claims aging timeline

Continuous follow-up monitoring

Monitoring
0-30 days31-60 days61-90 days90+ days
Neurex intervenes at every checkpoint to prevent aging
1,240

Claims tracked

98%

On-time touch

26

Avg days to pay

Coverage

Continuous follow-up without gaps

Follow-up workqueue

Every open claim, owned

Working

CLM-7741

BCBS

14dPending

CLM-7742

Aetna

32dEscalated

CLM-7743

UHC

9dResolved

CLM-7744

Cigna

21dPending
100%

Claims touched

0

Aged past SLA

26

Avg days to pay

Pending and unpaid claim tracking

Continuous visibility into every claim still waiting on payment.

Payer outreach documentation

Every call and portal touch logged for a defensible trail.

Escalation workflows

Stalled claims escalate automatically before they age out.

Outcome reporting

Clear reporting on what was worked, recovered, and resolved.

The process

How Neurex keeps claims moving

  1. 1

    Monitor aging

    Track every pending and unpaid claim as it ages, in real time.

  2. 2

    Trigger workqueue

    Route claims into governed workqueues the moment they need a touch.

  3. 3

    Payer outreach

    Document outreach and chase status until the claim moves.

  4. 4

    Escalate and resolve

    Escalate stalled claims and report outcomes through to payment.

Get started

Keep your claims moving

Neurex ensures continuous follow-up so no claim falls through the cracks.

    Managed Ongoing Follow-up | Neurex AI | Neurex AI